How to Repackage your Light

If you’re sending your light back, whether for a return, repair, or TLC, this video will guide you through safely repacking it in its box.

Your packaging may differ from what’s shown in this video—for example, if we have sent you a box, you may be missing Steps 1 & 2, or older models might not fit perfectly into newer boxes. Don’t worry: the guidance here will help you adjust and pack your light securely.